About Us

Welcome to Trade Flooring Warehouse, where family values meet exceptional flooring solutions. From the warmth of our carpets to the durability of our vinyl, we supply every type of flooring material you could need. Whether you’re renovating your home, outfitting a commercial space, or looking for outdoor solutions, we’ve got you covered.

Our Story

Trade Flooring Warehouse is the heart and soul of a mother-son duo, Helen and Chester. Helen, with her 27 years of industry experience, started New Homes Flooring and built a successful business through her dedication and passion. Her journey began as a seamstress and interior designer, crafting beautiful wedding dresses and creating stunning interiors. This creativity and attention to detail naturally transitioned into the flooring industry, when she met Chester’s father, a professional floor layer.

Chester’s journey started in the construction industry at Bovis Homes, where his hard work quickly earned him promotions. In 2017, he joined forces with Helen, bringing his engineering background and fresh perspective to the business. Together, they’ve grown New Homes Flooring, and started Trade Flooring Warehouse, a place where every customer is treated like a customer.

During the COVID-19 pandemic, when many suppliers shut their doors, we remained open. We worked tirelessly to ensure families moving into new homes had the flooring they needed, proving our reliability and dedication in the toughest times. This experience reinforced our commitment to being a dependable partner for our customers and it what encouraged us to build on the wholesale side of our business, helping floor layers, builders, interior designers and now all businesses and consumers.

Meet Our Team

At Trade Flooring Warehouse, our team is an extension of our family. Each member brings a unique skill set and a shared commitment to our core values of Integrity, Commitment, Quality, Transparency, and Service.

Fiona: Our sales manager working with her team, ensuring every client receives personalised and attentive care.

Sasha: Our showroom sales assistant, helping you pick the perfect flooring for your needs whether that be for trade or retail customer.

Karen: The meticulous mind behind our accounts, keeping everything in perfect order.

Jamie: Our warehouse hero, managing materials with precision and ensuring timely deliveries & collections.

Theo & Danielle: Key players in our operations, with Theo as our Operations Manager.

Luke & Liam: Our eager trainee and apprentice surveyors, learning and growing with us.

Helen & Chester: The dynamic mother-son duo steering the ship.

Why Choose Us?

At Trade Flooring Warehouse, we believe in going above and beyond for our customers. Our service is what sets us apart. We treat our customers with the honesty and respect they deserve. Think of us as your personal assistant for flooring—we handle every detail, from providing product specifications to ensuring timely deliveries, so you can enjoy a stress-free experience.

Our Values

Our values are the foundation of everything we do:

Integrity: We set the standard in the industry through constant improvement and by leading with honesty.

Commitment: We adapt, innovate, and prioritise sustainability, continually evolving to offer the best modern flooring solutions.

Quality: We never compromise, ensuring every project is built to last.

Transparency: Clear, honest communication with no hidden surprises.

Service: We take responsibility for every step, from sourcing sustainable materials to ensuring a seamless installation process.

Our Mission

“To provide unparalleled flooring solutions through exceptional service, unwavering commitment to quality, and a dedication to sustainability, ensuring our customers always have a reliable partner they can trust.”

Looking Ahead

Our vision is to expand our reach, helping more people find the perfect flooring solutions. We aim to become a trusted national provider while continuing to serve our local community in Berkshire. We’re excited about the future, with plans to exhibit at shows, host trade days, and provide training sessions with our manufacturers.

Our Passion and Community

Beyond flooring, we’re passionate about adventure and giving back. We’ve hosted charity events, from pub quizzes to Christmas fairs, and challenged ourselves with the Three Peaks Challenge and a climb up Kilimanjaro which was exceptional. These experiences bring us closer as a team and enrich our company culture. We also enjoy lunch together regularly, with a fortnightly lunch rota that fosters a sense of community.

At Trade Flooring Warehouse, we’re more than just a flooring supplier. We’re a family dedicated to providing you with the best possible service, quality, and care. Join us on this journey and let us help you create beautiful spaces with flooring solutions that stand the test of time.

Welcome to our family.